Enterprise agentic AI leadership and practical delivery.
Arun Anderson · Head of Agentic AI · London
The short version
I’m Head of Agentic AI at Quadient and the creator of SmartFlow. My interest is in the work around the model: what a team needs, what the system can actually do, and who owns the result.
This lab shows how I approach those questions through working exercises, transparent rules and plain-English explanations.
Work you can inspect
- SmartFlow’s published story — agentic AI capabilities in Quadient AP. Public facts, clear attribution and no confidential operating detail.
- The Agent-Ready Audit — a workflow self-assessment that makes evidence, authority and ownership explicit.
- The operator’s lab — synthetic experiments for understanding decisions and boundaries.
Recognition and learning
- Top 100 Customer Success Strategist · SuccessHACKER · 2025.
- AI-Inspiring Innovators for Digital — Gold · Quadient · 2026.
- Applied Agentic AI for Organizational Transformation · MIT Professional Education · professional programme certificate, July 2026.
Reasons to get in touch
Enterprise AI leadership, practical implementation, a collaboration, or a conversation with an audience of operators. Reach out on LinkedIn with the problem you are working on.
This page is a professional introduction, not an announcement of availability for a new role. The downloadable summary is not a full employment-history CV.
Role and credentials are based on my published profile. This is a personal site, not an employer or education-provider endorsement.