ARUN ANDERSON Head of Agentic AI · London, UK https://www.linkedin.com/in/arun-anderson/ FOCUS Practical agentic AI for enterprise operations: understanding the work, building useful systems and making authority, evidence and ownership explicit. PUBLISHED WORK Head of Agentic AI at Quadient and creator of SmartFlow, an agentic AI accounts payable platform. This brief includes profile-published information only, not confidential metrics, customer information or employer code. RECOGNITION AND LEARNING Top 100 Customer Success Strategist — SuccessHACKER, October 2025. AI-Inspiring Innovators for Digital — Gold, Quadient, April 2026. Applied Agentic AI for Organizational Transformation — MIT Professional Education, professional programme certificate, July 2026. Not an MIT degree. BUILDS · Arun's AI Lab Agent-Ready Audit: an explainable, rule-based workflow self-assessment. Synthetic invoice and permission exercises; an illustrative comparison lab. These are personal educational experiments, not deployed employer systems. CONTACT Connect on LinkedIn for conversations about enterprise AI leadership, practical implementation, collaboration or speaking. Professional summary, not a full employment-history CV. Role and credentials are based on Arun's published profile as reviewed on 31 August 2026. Personal views; no employer or education-provider endorsement.