Arun Anderson
LinkedIn

Enterprise agentic AI leadership and hands-on delivery.

Arun Anderson · Head of Agentic AI at Quadient · London

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Current role and focus

I’m Head of Agentic AI at Quadient and the creator of SmartFlow. I work on the decisions around the model: what a team needs, what the system can actually do, and who owns the result.

The project portfolio

  1. Project 01 — SmartFlow

    Agentic AI capabilities I built for Quadient AP (formerly Beanworks), Quadient’s accounts payable automation product. SmartFlow adds agent-driven intelligence to the existing platform.

    Shipped · capabilities within Quadient AP

  2. Project 02

    An agentic product in build at Quadient. Approved updates will appear in the portfolio.

    In build · first internal milestone reached

  3. Project 03

    An agentic product in build at Quadient. Approved updates will appear in the portfolio.

    In build

The decade before

Customer success leadership at Magzter and Quadient, preceded by consulting work for Bell Canada, AT&T, BT and BCG. That background shapes how I build: start with the work, understand the people, and make the outcome useful.

Recognition and learning

  • Top 100 Customer Success Strategist · SuccessHACKER · 2025.
  • AI-Inspiring Innovators for Digital — Gold · Quadient · 2026.
  • Applied Agentic AI for Organizational Transformation · MIT Professional Education · professional programme certificate, July 2026.

Reasons to get in touch

Enterprise AI leadership, practical implementation, collaboration, or a conversation with an audience curious about AI. Reach out on LinkedIn with the problem you are working on.

This page is a professional introduction, not an announcement of availability for a new role.

Role and credentials draw on my published profile; career context is owner-supplied. This personal site is not an employer or education-provider endorsement. The MIT programme is a professional certificate, not a degree.